One of the biggest mistakes is overlooking customs regulations. Each shipment must comply with Sri Lanka Customs rules regarding restricted goods, taxes, and documentation.
If your documents are incomplete or inaccurate, your shipment can be delayed or even confiscated. Always confirm your HS codes, invoices, and permits before your package leaves the origin country.
Many importers only consider product and shipping costs — forgetting about duties, taxes, and clearance fees. These additional charges can add up quickly and impact your overall profit margin.
To avoid surprises, calculate your total landed cost beforehand or check with your courier or logistics partner for a detailed estimate.
Choosing the wrong courier can lead to delays, higher fees, or damaged goods. For smaller parcels, express couriers are usually best. For larger shipments, freight forwarding may be more cost-effective.
Always select a service that matches the size, weight, and urgency of your shipment.
Improper packaging is a silent culprit behind damaged goods. Using low-quality boxes or unclear labels can result in mishandled deliveries.
Invest in sturdy packaging and clear, readable labels with all the required information — including the receiver’s address and contact number.
Tracking is not just a convenience — it’s a necessity. Many importers lose track of packages because they don’t monitor updates from their courier.
Always use a courier that offers real-time tracking and notifications, so you know exactly where your shipment is at every step.
Certain items such as medications, plants, or electronics may have import restrictions in Sri Lanka. Sending these without prior approval can result in confiscation or penalties.
Before importing, verify your item’s eligibility on the Sri Lanka Customs website or consult your logistics provider.
Importing into Sri Lanka doesn’t have to be complicated — as long as you plan ahead and stay informed. By avoiding these common mistakes, you can ensure your shipments arrive safely, on time, and without unnecessary costs.
Good planning today prevents expensive surprises tomorrow.